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Water Metering and Conservation

A household water meter is a brass fixture about the size of two fists put together. Water meters are connected to an automatic reading box (ARB) outside the home. The municipality uses the ARB to measure water flow into your home. The measurement determines water and sewer charges.

Read your water meter

The municipality will use the ARB to read your water meter for billing purposes. If you want to read the meter to monitor your water use, here's how:

Shine a flashlight over the flashlight icon to activate the LCD display. *

*Please note that when the display is activated with a flashlight, it will display all icons briefly, and then firmware information. The display will then toggle every four seconds between the reading and the flow rate. When the display shows, “RATE,” it is displaying the flow rate.

Take a reading at a set time of day. Take a second reading at the same time the next day. The difference between the two readings will be your water consumption amount.

The meter reads in cubic meters. One cubic meter is 220 imperial gallons.

Test for leaks in your home

Your water meter can be used to test for household leaks. Here are a few ways to test for leaks with your water meter:

A snoop indicator is a small red triangle or pointer that rotates when water passes through the meter. It will show flows as low a slow drip.

To perform a test, make sure everything is turned off, including:

  • toilets
  • sinks
  • automatic water sprinklers
  • hoses
  • automatic humidifiers
  • automatic ice machines
  • automatic drinking water filters or reverse osmosis devices

After everything is turned off, watch the red triangle or pointer for a minute or two. If the pointer moves, either something is using water, or there is a leak. If you suspect a leak, please call to make an appointment for a technician to check your meter.

Here is how to read a water meter's leak indicator:

  • Off – no leaks
  • Flashing – possible leak (water usage for more than 50% of time in 24-hour period)
  • Continuous on – there is likely a leak in your home

The flow indicator on your water meter displays the direction of water flow. Here's how to read it:

  • On – water in use
  • Off – water not in use
  • Flashing – water is running slowly
  • (-) indicates reverse flow
  • (+) indicates forward flow

Conserving Water

Conserving water means using less water in your day-to-day life. Conserving water helps to:

  • Use less water from our local rivers and lakes
  • Reduce water and wastewater treatment costs
  • Reduce energy used to treat, pump and heat water
  • Save you money on your utility bill

You can reduce your water use by:

  • Adjusting your daily habits
  • Using water efficient fixtures and appliances

Tips to use less water at home

  • Repair leaking faucets and toilets. A small drip can add up to 27,000 litres per year if unattended.
  • Shower instead of bathing. This can save 70 litres per session.
  • Install a flow restrictor on your shower and sink head.
  • Turn off your tap when brushing your teeth or shaving. This can save more than 6,900 litres of water per year.
  • Install a low-flow toilet that uses 70% less water per flush.

  • Only run the washing machine if you have a full load of clothes.
  • Consider purchasing a high efficiency washing machine that will use about 30% less water and 40% less electricity.

  • Clean fruits and vegetables in bowl of water instead of running water. You can re-use the water to water indoor plants.
  • Chill water in the fridge instead of running the tap.
  • Do not use garburators.
  • Scrape your dishes instead of rinsing them before you put them in the dishwasher.
  • Consider purchasing a water efficient dishwasher that will use about 30% less water.

  • Sweep your driveway instead of spraying it with a hose.
  • Don't over-water your lawn. Make sure your sprinkler is watering just the lawn, and not the driveway or sidewalk.
  • Water early in the morning or late in the evening to prevent water loss from evaporation.
  • Collect rainwater to water your outdoor plants.
  • Plant drought-resistant trees and shrubs

  • Insulate your hot water pipes and your electric water heater.
  • When purchasing a water softener, consider a model that has a “hardness sensor” that will automatically trigger a regeneration.

Water efficient fixtures

Replacing older, less efficient fixtures can help reduce your household's water use and save you money on your water and sewer bill.

There are a variety of water efficient fixtures and appliances on the market. View the comparison below to see how much water you could save per year.

Standard versus water-efficient fixtures

  Older/standard model Water-efficient model Savings per year

Shower

eight litres per minute

6 litres per minute

9,052 litres or 22%

Washer

155 litres per load

102 litres per load

20,732 litres or 34%

Dishwasher

40 per load

26 litres per load

4,380 litres or 33%

Toilet

20 litres per flush

6 litres per flush

67,747 litres or 70%

Faucet/Aerator

19 litres per minute

6 litres per minute

103,551 litres or 70%

Contact Us

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Phone780-743-7000
Toll free1-800-973-9663

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